Refund Pages don't have to be hard or confusing to understand. These terms effective 1/1/21 and onward Watch this video and let our legal team fill you in on what you need to know when using our website and services. At Earth Care, we believe important information should be accessible, understandable, and inclusive. That’s why our Refund Policies  are provided in video format with on-screen captions, instead of just written form.

Presenting our Terms this way helps reduce barriers for people who learn or process information differently. Captions allow individuals who are deaf or hard of hearing to read along, while audio narration assists users who are blind, visually impaired, or who rely on screen-reading technology. For many users, listening to the Terms explained clearly in plain language is easier than reviewing dense legal text alone.

This approach also supports individuals with cognitive or learning differences by breaking down complex information into a more digestible, step-by-step format. By pairing spoken explanations with captions, we aim to improve comprehension and transparency so users better understand what they are agreeing to before moving forward.

While no single format works for everyone, offering the Terms in video with captions is part of Earth Care’s broader commitment to accessibility, clarity, and informed consent. Our goal is not just compliance, but communication—making sure users can access and understand our policies in a way that works best for them.